Update: U.S. Shipping Has Resumed 🎉

We’re thrilled to share the news you’ve all been waiting for — shipping to the United States has officially resumed as of 25 September 2025!

All of our U.S. backlog has now been handed over to Australia Post and is in transit. Dispatch confirmations have been sent, and parcels are finally making their way across the ocean. 💜

This has been a long and frustrating pause, and we are so grateful for the patience, kindness, and support of our U.S. community. Many of you chose to wait this out with us, and now your Claws, clamps, and toys are on their way.

What This Means Going Forward

• Shipping to the U.S. is live again. New orders will be dispatched as normal.

• Tariffs are prepaid. With the new Zonos system in place, your parcels won’t be held up or surprise you with duties on arrival.

• We’re optimistic. While the restart has been a little bumpy, the system is now flowing and we’re hoping this channel will hold steady.

Thank You

To every one of you who waited, checked in, and supported us: thank you. We wouldn’t be here without you.

To celebrate, we’ve launched a special gratitude offer for our U.S. customers:
✨ Buy a set of Crystal Claws, get a second set free (buy 2, get 4, etc) with code US241crystal.

We can’t wait to see our Claws in your hands — and to hear all about the scratchy, tingly fun you’ll be having with them. 🐾

💜
The Claws & Clamps Team

Update: 21st September 2025

Good news at last! 🎉
We expect to be able to start shipping our U.S. backlog tomorrow (Monday, 22 September 2025). Fingers crossed everything works as expected…

Australia Post has confirmed they are resuming U.S. postal shipments in partnership with Zonos. We’ve created our Verified Account with Zonos, which will handle the new tariff requirements (for a small clearance fee per shipment). That means parcels can finally move again without surprise duties at delivery.

That means:

• Orders that have been waiting will be first out the door.

• U.S. customers can once again expect their Claws, clamps, and toys to start making their way across the ocean.

• While there’s still a little uncertainty as AusPost reopens this channel, we’re optimistic it will hold steady.

Thank you to everyone who has been so patient and supportive. We can’t wait to get these long-awaited parcels into your hands. 💜

Update: 7th September 2025

Since our last post, we’ve had more clarity on what’s happening with U.S. shipping. This isn’t just us — every Australian business using Australia Post has been caught by this change.

Here’s why: the U.S. ended the long-standing de minimis duty-free exemption for imports under US$800. Now, tariffs and duties must be prepaid before parcels arrive. Australia Post simply doesn’t have the systems in place yet to handle this new requirement, so they’ve suspended all U.S. parcel deliveries until a solution is ready.

Australia Post is indicating they will partner with Zonos to resolve this issue. We have made an account with Zonos, who will apparently take care of tariffs for a small fee. Australia Post has not yet indicated when their own service will resume.

That means:

• It’s not about our products being blocked — it’s about the postal system catching up to the new rules.

• This is affecting thousands of Australian small businesses, not just us.

• We are working with Zonos and monitoring AusPost updates to reopen U.S. shipping as soon as possible.

We’ll keep you updated as solutions develop. In the meantime, our hearts go out to our U.S. community who are missing their Claws, clamps, and all the joy they bring. 💜

Original post: 27th August 2025

We didn’t expect this to happen, but as of 26 August 2025, Australia Post has suspended all parcel deliveries to the United States and Puerto Rico in response to sweeping new U.S. tariff rules.

The U.S. has ended the long-standing de minimis duty-free exemption on imports under US$800. Now, every item shipped must have tariffs pre-paid before arrival. Australia Post isn’t equipped to manage that system yet, so they’ve paused all U.S. parcels until a solution is found.

For small businesses like ours, this is a huge blow. The combination of prepaid tariffs, added handling fees, and inflated courier costs means U.S. deliveries are temporarily off the table.

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What This Means for Our U.S. Customers

• Orders to the U.S. are paused.

• You are welcome to place an order and wait, but delivery dates are currently unknown.

• If you do order and then decide not to wait, you can email us for a refund at any time.

Sadly, this means our BDSM Claws, clamps, and sensation toys — the very tools that bring scratchy tingles, playful teases, and delicious shivers — can’t currently make their way across the ocean. For now, U.S. kinksters are missing out on those sharp little kitten scratches, the sweeping strokes of wolfcats, and all the fun of adding Claws to your play.

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What We’re Doing Next

We’re not giving up. Right now, we’re actively exploring:

• Express couriers – faster, tariff-compliant delivery (though at higher cost)

• Third-party logistics providers – partners who can handle tariff pre-payments

• U.S.-based warehousing – so orders can ship domestically in future

As soon as we have a workable option, we’ll let you know.

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How You Can Support Us

We know this situation is frustrating, especially if you’re in the U.S. and suddenly cut off from ordering things you love. If you’d like to support us through this:

✨ Keep shopping with us (outside the U.S. or inside and ride it out with us) – every order helps us stay afloat
✨ Tell your friends about us – word of mouth means the world
✨ Leave a review on a product you’ve purchased – it helps others discover us and boosts morale here

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A Note From Us

To our amazing U.S. customers: we see you, we value you, and we’re so sorry this has happened. Your access to the world just got reduced, and that’s painful.

We know how much joy our Claws & Clamps bring: the laughter when a friend first feels a teasing scratch, the gasp when sensation turns sharper, the pride of pulling out your set at a party. To have that access cut off is devastating, and we feel it with you.

We’re committed to finding a path forward so that you can once again have our Claws at your fingertips.

Thank you for your patience, love, and support. We wouldn’t be here without you.

💜
The Claws & Clamps Team